Privacy Policy – Neko Spirit

Effective date: 23.02.2026
Last updated: 27.03.2026

This Privacy Policy explains how SIA Edy365.com ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit and use the Neko Spirit website located at www.neko-spirit.com and any related digital services provided through it (together, the "Services").

Data Controller / Publisher: SIA Edy365.com
Registration: Latvia (EU)
Contact: support@neko-spirit.com

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

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1. Scope

This Policy applies to all personal data processed through the Neko Spirit website www.neko-spirit.com and any related services. It does not apply to third-party services you may access via links on the website (e.g., Instagram, TikTok), which operate under their own privacy policies.

2. Age Restriction (18+)

The Services are strictly intended for adults aged 18 years or older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has accessed the Services and provided personal data, please contact us immediately at support@neko-spirit.com and we will take reasonable steps to delete that information.

3. Nature of the Services

The Neko Spirit website is an adult-themed digital entertainment platform presenting a fictional AI-generated creator character. The Services provide access to pre-recorded digital media content for entertainment purposes only.

The Services are not a dating service, escort service, cam service, or platform for arranging any real-world personal or sexual services. No real-world meetings or offline interactions are offered or implied.

4. Information We Collect

We collect only the minimum personal data necessary to operate the Services, process purchases, and ensure security.

4.1 Information you provide directly

When you make a purchase or contact support, you may provide us with:

• Email address (used to deliver purchase confirmation and access credentials)
• Any information you voluntarily provide when contacting our support team

We do not require account registration with a username and password to browse free content.

4.2 Information collected automatically

When you visit the website, we and our service providers may automatically collect:

• Browser type, device type, operating system, and language settings
• IP address and approximate geographic location (country/region level)
• Pages visited, time spent, and interaction data (analytics)
• Referring URLs and exit pages
• Cookie identifiers and similar tracking technologies (see Section 11)

4.3 Purchase and payment data

Payments are processed by third-party payment processors. We do not store your full payment card number, CVV, or bank account details on our servers. We may receive and store:

• Transaction confirmation and order reference number
• Purchase amount, currency, and timestamp
• Email address associated with the purchase
• Partial card information (e.g., last 4 digits) as provided by the payment processor for reference purposes

5. How We Use Your Information

We use the information we collect to:

• Operate and maintain the website and Services
• Process purchases and deliver access to paid digital content
• Send purchase confirmations and access-related communications
• Respond to support requests and customer inquiries
• Monitor and improve website performance and user experience
• Detect, investigate, and prevent fraudulent transactions, chargebacks, and abuse
• Comply with applicable legal obligations
• Enforce our Terms of Use and protect the rights of users and the company

6. Legal Bases for Processing (GDPR – EEA/UK)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

• Contract (Art. 6(1)(b) GDPR) — to fulfil your purchase and deliver the digital content you have paid for
• Legitimate interests (Art. 6(1)(f) GDPR) — to improve the Services, prevent fraud and abuse, ensure security, and conduct analytics
• Legal obligation (Art. 6(1)(c) GDPR) — where processing is required by applicable law
• Consent (Art. 6(1)(a) GDPR) — for non-essential cookies and analytics where consent is required

7. Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Payment processors — to process transactions securely on our behalf
• Analytics providers — to help us understand how the website is used (data is processed in aggregated or pseudonymous form where possible)
• Hosting and infrastructure providers — to deliver and maintain the Services
• Legal and regulatory authorities — where required by applicable law, court order, or regulatory request
• Business successors — in the event of a merger, acquisition, or sale of assets, with appropriate notice to users

All third-party service providers are required to handle your data in accordance with applicable data protection laws and our instructions.

8. International Data Transfers

We are based in Latvia (EU). Some of our service providers may process data outside the EEA. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal data in accordance with GDPR requirements.

9. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this Policy:

• Purchase records: retained for up to 7 years for accounting and legal compliance purposes
• Support communications: retained for up to 2 years from the date of resolution
• Analytics data: retained in aggregated or anonymised form; individual-level data up to 14 months
• Fraud and security logs: retained for up to 12 months or longer if required for an active investigation

After the applicable retention period, data is deleted or anonymised.

10. Your Rights

If you are located in the EEA or UK, you have the following rights under GDPR:

• Right of access — to obtain a copy of your personal data
• Right to rectification — to correct inaccurate or incomplete data
• Right to erasure ("right to be forgotten") — to request deletion of your data, subject to legal retention obligations
• Right to restriction — to request that we limit processing of your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at support@neko-spirit.com. We will respond within 30 days. We may need to verify your identity before processing your request.

You also have the right to lodge a complaint with your national data protection authority. In Latvia, this is the Data State Inspectorate (Datu valsts inspekcija): www.dvi.gov.lv.

11. Cookies and Tracking Technologies

We use cookies and similar technologies on this website. Cookies are small data files stored on your device that help us operate and improve the Services.

We use the following types of cookies:

• Essential cookies — required for the website to function (e.g., session management, purchase access). Cannot be disabled.
• Analytics cookies — help us understand how visitors interact with the website. Used only with your consent.
• Preference cookies — remember your choices (e.g., cookie consent status, age gate confirmation).

You can manage or withdraw your cookie consent at any time via the cookie banner on the website or through your browser settings. For full details, see our Cookie Policy.

12. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include HTTPS/TLS encryption for data in transit and access controls for data at rest. However, no method of transmission or storage over the internet is entirely secure, and we cannot guarantee absolute security.

13. Third-Party Links

The website may contain links to third-party websites or services (e.g., social media platforms). We are not responsible for the privacy practices or content of those third parties. We recommend reading their privacy policies before providing any personal information.

14. Advertising

The website does not currently display third-party advertising. If this changes in the future, this Policy will be updated accordingly and, where required by applicable law, your consent will be obtained.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Services after any update constitutes acceptance of the revised Policy.

16. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:

SIA Edy365.com
Latvia, European Union
Email: support@neko-spirit.com

We aim to respond to all privacy-related inquiries within 5 business days.